Voiceflow
Voiceflow is a platform that helps teams design, prototype and create voice and chat assistants by creating engaging contextually layered conversations with context nesting, situational context, and more.
What is Voiceflow?
Voiceflow is a platform that helps teams design, prototype and create voice and chat assistants.
It is an online website that requires no coding, no credit card and offers product support.
How reliable is Voiceflow?
The platform has proven to be effective and has been adopted by many leading organizations over the years. The clientele demonstrates that it is a tried and true platform.
Organizations that utilize the services of Voiceflow include:
- Spotify
- Amazon
- BMW
- Adobe
- Bancorp
Why Voiceflow?
Powerful conversation design: it is simple to create contextual discussions. Use the drag-and-drop canvas to create reusable components, robust context models, interaction model exports, and more.
Context first designs: With Voiceflow’s context nesting, situational context, and other features, you can create compelling contextually layered speech apps and dialogues.
Reusable components: Create and reuse components that enable speedy design creation and consistency across projects and channels.
Power with the ease of drag-n-drop: Without losing power, the visual, no-code canvas provides the comfort of modern design applications.
How does Voiceflow work?
The platform has been designed to work according to specific roles. It is categorized to work for:
- Designers
- Teams
- Developers
And its working process is based on these categories.
For Designers
Basic
With the canvas-based design system, you can quickly and easily create conversations.
To create complex conversation designs, connect steps and blocks. Design on your preferred platform using either the desktop app or directly in the browser.
Quickly test your designs in the browser or directly on the device. Unguided user testing is possible with smart prototyping.
With just a link, you can easily share designs or customizable prototypes.
Conversation design
Voiceflow incorporates best practices in conversation design, allowing you to focus on doing your best work without distraction.
You can easily create engaging contextually layered conversations that include context nesting, situational context, and more.
Testing and prototyping
The advanced prototyping capabilities allow for robust testing right in the browser or on the device.
The prototypes can be configured to any modality combination to provide the experience you want.
Then, with the help of shareable links, you can easily share your prototypes.
For teams
Single point of contact:
Using shared workspaces and file versioning, you can keep your team on the same page, create and share templates with your team to improve workflow efficiency and create and manage project versions across all of your channels.
Real-time collaboration
Collaborate in real-time with up to 100 team members on the same design.
Contextual Feedback
Utilising Voiceflow by involving the entire team, you can have better conversations in less time.
For Developers
Dialog Manager API
The platform is designed with REST API, bringing Voiceflow conversations into your external interfaces and products.
NLU Platform Export
The designs can be easily exported to NLU platform formats such as Dialogflow and many more
JSON Export
Voiceflow files are designed to create custom structured export and translations.
Dialog Manager SDK
Fully decoupled hosting and customization of your instance of the Dialog Manager
How much does Voiceflow cost?
Voiceflow has both a free and a premium version of its service. You can upgrade to get extra features for a token. A variety of payment options are available:
Free
For individuals who are new to Voiceflow. Its features are:
- Costs $0
- Free forever
- 2 free projects
- For personal use
Pro
For smaller teams and professional users, it has the following features:
- Costs $40 Per editor, per month
- Unlimited projects
- Priority support
- Remove brandings
- Shared team workspace
- Commenting
- Canvas markup
- Bulk import model
Enterprise
For scaling teams requiring customization and security, it has the following features
- Custom payment
- Private cloud hosting
- SLA & uptime agreement
- SSO / SAML
- HIPPA compliance
- Custom NLP/NLU
- Advanced user permissions
- Account management
Conclusion on this Voiceflow review
Voiceflow puts you right in the thick of the future’s chattiness without requiring any prior coding knowledge.
You can easily join the train of delighted customers and grow your business.
